Here's the info we will need and the process of what will happen if you would like to order a jumpsuit from us:
I am attaching a measurement chart for you to complete and return to us. You can either email it back to us as an attachment or you can fax it to us. We will also need to know the exact shipping address and a telephone number in case we need to contact you.
Deposits are required on all orders. The deposit will be half of the amount of the total order. You can always go to our secure website, www.pcostume.com, and place your order using a credit card or you may call anytime with your order. We accept Visa or Mastercard and will need the following information: thecard number, expiration date, name as it appears on the card, the 3-digit code off the back of the card, and the billing address where you receive your credit card statement if it's different than your shipping address. We also accept money orders payable to PROFESSIONAL COSTUMERS.
Please note, no order will be added to our work order list and no work will begin on any order until the deposit has been successfully received.
Once we've received the measurement chart and deposit we will create the basic jumpsuit (no ornamentation added) and ship the "blank" suit to you for a fitting. You will in turn try it on and make sure that it fits you the way you like. We include a "fitting" letter with the blank suit for you to make any additional comments or measurement changes. You will then ship the suit back to us for completion.
When your order is completed (it is usually 12-14 weeks for completion from the date that we receive the deposit) we will need the final payment (the remaining balance due on your order plus shipping and handling fees). If orders are from outside the US , customer will be responsible for all duties and taxes on any shipment sent overseas. Once we have successfully received final payment, your order will be shipped promptly.
We thank you very much for your interest in our merchandise.
The staff at Professional Costumers
2505 Henderson Springs Road
Pigeon Forge , TN 37863
(865) 429-4106 – phone
(865) 429-1846 – fax